What is User Experience?
Refers to every aspect of the users interaction with a product or service, UX promotes improving the quality of the interaction of the user perceptions and responses.
The Future of UX
Organizations have begun to understand how important the experiences of their customers are for their brands, and they know the best way to create trust and loyalty is to design a great experience.
Key point:Good UX includes the design of the entire product acquisition and integration process, including branding, design, usability and function.